Welcome to our TEC Talk today sponsored by Quest Software. Today's TEC Talk is on COVID-19 and its impact on Office 365 services and how to enable your remote workforce. So right now, you're either in the fire of enabling your suddenly remote workforce, or you're already over that initial hump. You flipped on a bunch of Office 365 services, and now you're flying fast, making sure people can use them effectively and securely.
That's why we wanted to offer something else of value, hearing directly from a Microsoft MVP, Most Valuable Professional, The Experts Conference Speaker and Petri.com contributor, Tony Redmond. He's going to be talking about the impact COVID-19 is having on Microsoft's ability to deliver their services in the face of a 775% increase in demand and outline the management implications of moving and combining chat, voice, video, and file sharing into a single platform. TEC Talks are not Quest product pitches. They're pure training in the spirit of our Active Directory in Office 365 Training Conference, called The Experts Conference, or TEC.
The TEC Talk is just like our TEC conference-- training you can use with no third party pitches. So what is The Experts Conference? In 2019, TEC returned after a seven-year hiatus, and it was an amazing sold out success. This year we're taking TEC 2020 to the next level. So along with our Hybrid Active Directory security and Office 365 tracks, we're adding a third track called Migration and Modernization.
We also carved out time for networking and interaction with those industry experts and your peers, folks like Tony Redmond, today's speaker, Sean Metcalf, Microsoft Certified Master, Windows Security Expert, Randy Franklin Smith, Microsoft Teams Product Manager Chris McNulty, David Kennedy, founder of TrustedSec, who's testified before Congress on national security and appeared on several national news and TV shows.
We've got over 30 speakers ranging from Microsoft employees, Microsoft MVPs, to independent industry experts, so you're sure to get the technical insights on Microsoft technologies you're looking for. TEC 2020 is slated for November 17th through the 18th at the Loews Hotel in Midtown Atlanta, Georgia. We are optimistic that COVID-19 will be contained before TEC 2020, but we also understand that this is a new experience for everyone.
We're planning for every possibility, and therefore, we are also offering a full refund to anyone who requests it by November 3, 2020. This way, you can register now, take advantage of registration discounts, while ensuring a full refund, should any changes on your part need to happen. We're also adding a pre-conference day for Quest product training around the Quest Active Directory Recovery and Quest Active Directory Auditing solutions and specific recovery and auditing scenarios.
So while TEC itself has no third party pitches, there is a pre-conference day that is very much dedicated to those specific Quest lines. So if you are looking at those products or you own those already, this is certainly a place to come and get hands-on training, scenario-based training. So to learn more about the Experts Conference, please visit theexpertsconference.com, and register today for the early bird pricing before TEC 2020 sells out.
Now on to today's speaker, Tony Redmond runs his own consulting company. He is a lead author for the Office 365 IT Pros e-book series. He writes twice weekly for Petri.com, covering all things Office 365. He is a frequent speaker at conferences, including our own Experts Conference, as you see here in the screen. And we're really excited that he is here to share his experience and what he's seeing on the impact that the surge in Office 365 usage is having on Microsoft's ability to deliver those services.
So without further ado, I'm going to turn it over to Tony to dive into today's topic. And we will take Q and A at the end. So Tony, welcome.
Thank you, Jennifer. Thank you. But I think the most important thing about MVPs that I ever heard in terms of defining what they are is that they're called independent experts. We're not there to champion Microsoft. We give Microsoft, actually, a hard time a lot of the time about the deficiencies that are in their technology. We try and work out on a very productive level, a proactive level to-- how they can improve matters.
While I've got people here, let me start off by just giving you one big piece of advice, as you scale up Office 365 to [INAUDIBLE] dealing with right now. That is take a look at conditional access policies, and if you're not using them, make sure that you start considering at least using conditional access policies to make sure to keep your tenants safe.
And please, please, please, enable multi-factor authentication. Microsoft will tell you that 99.9% of the basic attacks that are made against Office 365, especially against Exchange Online, are deflected or stopped dead in the water by accounts having MFA enabled.
So right now, today, there's only about 12% of Office 365 accounts with MFA enabled. It's a shame. It's a disgrace. It shouldn't happen. So if you take anything away from this session, please go and enable MFA. So with that, let's get on. So I've got two sets of slides, or two-- the slides are divided in to two parts.
First part's just talking about what's happening inside Office 365 now at the moment, what kind of stresses and strains are on the service, and how you might see that. And in the second part, we'll talk a little bit about how Office 365 is developing as it approaches the second decade of an Office cloud service. So please put in your questions, and we'll get down to them later on.
OK, so let's move on. Technology is, once again, escaping me as slides are refusing to move. Oh, no, here we go. All right, so everybody on this call knows that we're all living under a huge pandemic at the
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