Chromebook Management

How it works:

Chromebook inventory and management

By connecting the KACE SMA with Google APIs and Google Workspace Admin tools, in just a few minutes you’ll be able to extract all available Chromebook management data, and even perform common administrative functions directly from the KACE SMA. This information is then integrated into all applicable KACE SMA processes and workflows, including asset management, reporting, service desk, and the KACE Go Mobile Application. This integration provides you with a single-pane-of-glass view of your entire endpoint environment, including Chromebooks, Windows, Mac, Linux and UNIX systems, as well as mobile and connected non-compute devices — relieving you of the burden of using multiple solutions and consoles for your day-to-day work.

IT asset management

Chromebook inventory and management is part of the KACE SMA’s comprehensive IT asset management capabilities, which include unified discovery, inventory, asset management and reporting for virtually the entire enterprise infrastructure, regardless of OS platform.

Reporting

IT Asset Management is easier when everything is in one place. Getting the data from the Google Workspace Admin console couldn’t be easier. Once the KACE SMA and your Google Workspace are linked, the data will be updated automatically and regularly into KACE SMA. Once the data is available to KACE, it’s fully reportable including on-demand reporting, event-based alerting, or even custom dashboards. The KACE SMA has pre-made Chromebook management reporting templates, or you can build your own. Drill down to a single device’s details, or get organization-wide reports on hardware, application and operating system inventories.

Other features and functionality

• Service Desk: The KACE Systems Management Appliance includes an integrated service desk that puts information, including Chromebook management data, right at technicians’ fingertips.
• Self-service user portal: An integrated user portal enables users to submit new service tickets and check the status of existing tickets; review notifications about outages and other issues; and access a knowledge base with answers to common questions, workarounds and other information.
• Mobile support: The KACE GO Mobile App enables both service desk technician and users to access functionality from their Android and iOS devices.
• Security: The KACE GO Mobile App enables both service desk technician and users to access functionality from their Android and iOS devices.
• Automation: KACE enables you to automate and simplify a wide range of tasks. In particular, you can use labels to group items so that you can easily distribute software, deploy patches or perform other actions on all of the supported devices with a particular label. You can also use smart labels, which are labels that are applied and removed automatically based on criteria you specify. For example, you could create the smart label “Student Chromebooks” for Chromebook devices within a certain IP address range (like the student Wi-Fi IP range) or Google Workspace admin console organizational unit. Whenever a device is inventoried which meets that criteria, that smart label will be applied to it automatically. Similarly, when the device leaves the specified IP address range or moves to a different organizational unit the label will be removed automatically upon next inventory. This automation improves accuracy while giving your limited IT team more time to innovate.